Return and Refund Policy for pixels photography and events
Thank you for shopping with pixels photography and events. We want to ensure that our customers have a satisfying shopping experience with us. If you are not completely satisfied with your purchase from our website, we offer a return and refund policy as outlined below.
If you receive a product that is defective or not as described, please contact us within 7 days of receiving the product. We will provide you with instructions on how to return the item. To be eligible for a return, the product must be in the same condition as you received it and in its original packaging.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original payment method. Please note that it may take some time for your refund to be processed and for the credit to appear on your account.
If the reason for your return is due to an error on our part, we will cover the shipping costs for your return. If the reason for your return is not due to an error on our part, you will be responsible for the shipping costs associated with the return.
Some items are non-returnable, including but not limited to perishable goods, custom products, and gift cards.
If you have any questions or concerns about our return and refund policy, please contact us at firstname.lastname@example.org
Changes to this Policy: photography and events reserves the right to make changes to this return and refund policy at any time. Any changes will be posted on our website. It is your responsibility to review this policy periodically for any changes.
This return and refund policy is effective as of july 7, 2023.